We take the protection of your personal information seriously. This document clearly explains how 1988ric collects, uses, stores and safeguards your data as a user of our platform.
Welcome to the 1988ric Privacy Policy page. We understand that your trust is the most valuable asset we hold. As a leading online gaming platform in Malaysia, we are committed to managing your personal information with full responsibility, transparency, and the highest security standards in the industry.
This Privacy Policy describes our practices for collecting, processing, storing, and protecting your personal data when you use 1988ric services through our website, mobile app, or any of our other digital channels. By using our platform, you agree to the terms set out in this document.
This Privacy Policy applies to all users of the 1988ric platform, including casual visitors, registered users, and our business partners. Please read this document carefully in full before using our services.
1988ric collects your personal information only for lawful and specific purposes. We only request information that is strictly necessary to deliver quality, secure, and legally compliant services. The following are the categories of information we collect:
| Data Category | Example | Primary Purpose |
|---|---|---|
| Identity | Name, MyKad, date of birth | Account verification & KYC |
| Contact | Email, phone number | Communication & security |
| Finance | Bank account, digital wallet | Transaction Processing |
| Technical | IP, device, browser | Security & improvements |
| Behavior | Game logs, active sessions | User experience & fraud |
Every piece of information we collect has a clear and legitimate purpose. 1988ric does not use your data for purposes unrelated to the provision of our services or applicable legal compliance. The following are the primary purposes for which your data is used:
Your data enables us to create and manage your account, process deposits and withdrawals securely, provide access to all games and platform features, and ensure your gaming sessions run smoothly without interruption. Transaction records are retained to keep your account balance accurate at all times.
Our KYC process uses your identity data to verify that you are a legitimate user aged 18 or above and to meet anti-money laundering (AML) requirements. Our fraud detection system analyses behavioural patterns to identify suspicious activity and protect all users on the platform.
We use your contact details to send important account notifications such as transaction confirmations, security alerts and policy updates. With your consent, we may also send promotional information and exclusive offers we believe are relevant to you.
The behavioural and technical data we collect is used in aggregate and anonymised form to understand how users interact with our platform. This helps our development team improve the interface, optimise performance, and introduce new features that are genuinely useful.
Our commitment: Your data never used to make decisions that could unfairly disadvantage you, and we do not use fully automated data processing for decisions that materially affect your rights without human oversight.
1988ric never sells, rents, or trades your personal information to any third party for marketing or commercial purposes. However, there are limited situations where we need to share your data with certain parties to enable us to provide complete services and comply with the law.
We may disclose your information to the relevant authorities when required by Malaysian law, court order or regulatory body directive. In such situations, we will notify you in advance unless prevented from doing so by a judicial order or investigation requirements.
All third-party service providers we work with are bound by data protection agreements that prohibit them from using your information for any purpose other than those specified in their service contracts with 1988ric.
Your data security is our highest technical priority at 1988ric. We continuously invest in the latest cybersecurity infrastructure to ensure your information remains protected at all times, whether in transit or stored within our systems.
All communications between your device and 1988ric servers are secured with TLS 1.3 and 256-bit SSL encryption — the same encryption technology used by leading financial institutions worldwide. Sensitive data such as passwords is stored using a one-way bcrypt hashing algorithm that cannot be decrypted.
Access to personal data within the 1988ric organisation is restricted based on the principle of least privilege. Only staff with a legitimate work requirement are permitted to access specific data categories, and all access is automatically logged for internal audit purposes.
In the event of a security incident affecting your data, 1988ric will notify you via your registered email within 72 hours of becoming aware of the incident, in line with industry best practices.
The 1988ric platform uses cookies and similar tracking technologies to enhance your experience, secure your account, and understand how users interact with our services. Cookies are small data files stored on your device when you visit our website.
You can manage or delete cookies through your web browser settings at any time. Please note that disabling certain cookies may affect the functionality of some features on our platform. For detailed guidance on managing cookies in popular browsers, please refer to your browser's help documentation.
Under Malaysia's Personal Data Protection Act 2010 (PDPA) and the international privacy practices we voluntarily adhere to, you have the following rights regarding your personal data that we hold. We are committed to making it easy for you to exercise these rights in a straightforward manner and without any undue charges.
To submit any of the above requests, contact our privacy team by email at [email protected] or via our platform's live chat. We will respond to all valid requests within 30 business days of receipt.
1988ric retains your personal data only for as long as it is needed for the purposes stated in this policy, or as required by applicable law. Retention periods vary by data category and the legal requirements that apply.
| Data Type | Retention Period | Reason |
|---|---|---|
| Active Account Data | Throughout active account period | Service Provision |
| Transaction Records | 7 years after transaction | AML legal requirements |
| KYC Documents | 5 years after account closure | Regulatory Compliance |
| Communication Logs | 2 years | Support & dispute records |
| Technical & Log Data | 12 months | Security & improvements |
| Marketing Data | Until consent is withdrawn | Preferred communications |
When the retention period expires or when you request data deletion, we will delete or anonymise your data securely using methods that ensure the data cannot be recovered.
1988ric reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, new legal requirements, or service improvements. We are committed to informing you of any material changes in a transparent and meaningful way.
If you disagree with any amendment, you have the right to close your account before the amendment takes effect. To do so, please contact our support team, who will assist you through the account closure and balance withdrawal process.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, please contact our Privacy Officer at [email protected]. We are committed to resolving all privacy inquiries within 7 business days.
Your Rights
We Respect Your Privacy
As a 1988ric user, you have full control over your personal data. Learn about your key rights here.
You have the right to know exactly what data we hold about you and how it is used, at any time.
Inaccurate data can be corrected upon your request. We will update your records within 5 business days.
You may request the deletion of your personal data when it is no longer needed, subject to our legal obligations.
Request your data in a structured format for transfer to any other service of your choice.
You can withdraw your marketing consent at any time through your account settings or by contacting our team.
If you are not satisfied with our response, you have the right to lodge a complaint with the relevant data protection authority.
Why Trust Us
Data Protection Highest Level
1988ric invests in the best technologies and processes to ensure your privacy is protected at every level of our service.
All data transmitted between your device and our servers is fully encrypted using TLS 1.3 — the same security standard used by Malaysia's major banks.
Our operations fully comply with Malaysia's Personal Data Protection Act 2010. We undergo regular independent compliance audits to ensure our standards remain current.
Our KYC process uses the latest document verification technology, processing your sensitive data within an isolated, encrypted environment — never stored in plain text.
Our cybersecurity team monitors systems in real time around the clock. Any suspicious activity is detected and addressed automatically before it can impact your account.
Manage your privacy settings directly from your account dashboard — from cookie management to marketing communication preferences, all in one convenient place.
Your data is automatically backed up to multiple secure data centre locations. This ensures service continuity and protects your information from loss due to technical failure.
Join millions of users who have trusted 1988ric as their online gaming platform of choice. Register today and enjoy a safe, fair, and enjoyable gaming experience.